Legal notice
House of Ammu Shipping Policy
Thank you for shopping with House of Ammu. We are committed to delivering your order safely and efficiently. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1-3 business days after confirmation. During peak seasons, sales events, or holidays, processing times may be slightly longer.
Shipping Time
Our products are carefully prepared and shipped to ensure quality.
Estimated delivery time: 10-20 business days
Delivery times may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping promotions may be offered from time to time and will be clearly communicated on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp (if provided) to track your shipment.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to:
High order volumes
Weather conditions
Courier service disruptions
Remote delivery locations
Public holidays and festivals
House of Ammu is not responsible for delays caused by third-party shipping partners; however, we will assist you in tracking your order whenever possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. House of Ammu is not liable for orders delayed or returned due to incorrect or incomplete address information.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to investigate the issue and provide appropriate assistance.
Contact Us
For any shipping-related questions, please contact us:
Email: support@houseofammu.com
Thank you for choosing House of Ammu. We appreciate your patience and support as we deliver fashion crafted with care.