Shipping policy

House of Ammu Shipping Policy

Thank you for shopping with House of Ammu. We are committed to delivering your order safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1-3 business days after confirmation. During peak seasons, sales events, or holidays, processing times may be slightly longer.

Shipping Time

Our products are carefully prepared and shipped to ensure quality.

Estimated delivery time: 10-20 business days
Delivery times may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping promotions may be offered from time to time and will be clearly communicated on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp (if provided) to track your shipment.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to:

High order volumes
Weather conditions
Courier service disruptions
Remote delivery locations
Public holidays and festivals

House of Ammu is not responsible for delays caused by third-party shipping partners; however, we will assist you in tracking your order whenever possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. House of Ammu is not liable for orders delayed or returned due to incorrect or incomplete address information.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to investigate the issue and provide appropriate assistance.